Monthly Archives: October 2014

No shows can be costly for a service-based business

Do your clients sometimes forget their appointments? Or perhaps they forget to advise you of last minute changes? These clients are commonly known as “no shows” causing significant loss of productivity and a direct hit to revenue. Continue reading

Top 5 reasons to choose WordPress to establish a web presence for your business

 

build your website

Over the years, many of our clients have asked us to build them a website. While website creation is not our core focus, it’s always our pleasure to set clients in the right direction. In this post, I wanted to share advice I normally give to our small business clients that do not have a huge budget  to create and manage a website.

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The little things do matter: a simple act to make your clients feel appreciated

MatthewCar

I bought a new car three years ago. Even though I was happy with my purchase, I did not have any particular loyalty towards the dealership I dealt with.

A couple of months passed and it was my birthday. I was having lunch with some friends when my phone rang. I looked at the caller ID and saw that it was my car dealer. Continue reading