Last year we launched a new waiting list feature designed to help you retain clients during busy periods. Clients who are unable to find a time slot that’s convenient for them are added to the waiting list. When cancellations occur, you can refer back to the list and quickly fill those empty time slots. It’s a win-win: Clients get the time slot they are looking for, and you keep your schedule full.
Successful businesses know that long term success depends on the ability to foster long lasting client relationships. You probably know your regular clients by name, but how to keep track of those clients that haven’t translated into repeat business or haven’t visited you in a while?