Tag Archives: marketing

The little things do matter: a simple act to make your clients feel appreciated

MatthewCar

I bought a new car three years ago. Even though I was happy with my purchase, I did not have any particular loyalty towards the dealership I dealt with.

A couple of months passed and it was my birthday. I was having lunch with some friends when my phone rang. I looked at the caller ID and saw that it was my car dealer. Continue reading