After selecting the "Planners" tab in the Work Area, select the "Staff Day Planner" tab.
Find the date of the booked appointment by using the interactive calendar to the left of the daily
schedule. The selected day will be highlighted in blue in the calendar and the day's schedule will
appear to the left. You may also move to the correct date by using the arrows above the daily
schedule.
In the daily schedule, select the appointment you wish to set to "Attended" by double-clicking on
the appointment block. The Appointment Details window will appear.
In the Appointment Details window, change the status of the appointment to "Attended" by using the
drop-down menu next to "Status". Confirm the cancellation by clicking on the "Update" button.
NOTE: All appoinments with an "Attended" status are archived in the system for future reference. The status may be
changed manually in the appointment details window, or may be set to "Attended" automatically by selecting this option
under "Advanced Settings". All "Attended" appointments are archived at 12AM every day.